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Client Partner
WASHINGTON DC 20001
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90589508

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  Job posted:   Wed Jun 6, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
Client Partner
Title: Client Partner
Location: USA-DC OFFICE-Arlington
Other Locations:
%3Cb%3E%3Cu%3EClient Partner %3C/u%3E%3C/b%3E%3Cbr%3E%3Cb%3ELocation: Fort Myers Florida, Arlington VA%3C/b%3E%3Cbr%3E%3Cb%3E%3Cbr%3EThe opportunity:%3C/b%3E%3Cbr%3EA great opportunity to work with an international %26amp; dynamic team, delivering valuable insight to C-level clients in large organizations, developing your career with our structured achievement plans gaining a very attractive salary package.%3Cbr%3E%3Cbr%3EYour role as a Client Partner at Gartner is to deliver world-class levels of client support, value-added usage, retention, and client loyalty, engaging existing clients ensuring they use and receive value from their purchased Gartner services. Your clients are all located in the Americas, and you will be their primary Gartner contact and work with individuals from some of the larger organizations from Gartner's portfolio.%3Cbr%3E%3Cbr%3E%3Cb%3EKey responsibilities:%3C/b%3E%3Cbr%3E%3Cbr%3Eo Develop intimate knowledge of the client%27s business and industry to drive usage and value-added transactions (i.e. on-boarding, use of inquiry, events attendance, etc.).%3Cbr%3Eo Understand and capture how the client measures value and ensure this is over delivered throughout the life of the contract.%3Cbr%3Eo Drive continuous client usage of the services purchased by ensuring the connection of key IT decisions and initiatives to Gartner expertise - such as but not limited to:%3Cbr%3Eo Stimulate document usage of all clients%3Cbr%3Eo Get the client to read minimum required documents within period leading up to the client's renewal%3Cbr%3Eo Ensure document usage of all clients who have not used%3Cbr%3Eo Identify opportunities to connect the client to the Gartner analyst community through Inquiry,%3Cbr%3Eo Ensure the client renews their service prior to the cancellation date of the contract.%3Cbr%3Eo Identify where there is service misalignment or need for additional access and work with the field Account Executives to ensure client has the correct access.%3Cbr%3Eo Continually stay abreast of new product offerings and technology%3Cbr _moz_editor_bogus_node=%22TRUE%22%3E
%3Cb%3EYou are the right candidate for this role if you have:%3C/b%3E%3Cbr%3E%3Cbr%3Eo Bachelor%27s degree AND/OR 1-3 years' work experience in a service oriented role; preferably one involving heavy phone interaction with clients%3Cbr%3Eo Proven ability to build strong client relationships based on value-add service %3Cbr%3Eo Evidence of over-achieving goals (top 20%25%20performer)%3Cbr%3Eo Positive attitude towards KPIs and targets%3Cbr%3Eo Excellent oral and written communication skills%3Cbr%3Eo Well defined time management and organizational skills%3Cbr%3Eo Demonstrated intellectual curiosity/inquisitive nature%3Cbr%3Eo Technology knowledge preferred%3Cbr%3Eo Demonstrated ability to work well under pressure%3Cbr%3E%3Cbr%3E%3Cbr%3E%3Cbr%3E%3Cbr%3E%3Cb%3EWhat we offer:%3C/b%3E%3Cbr%3E%3Cbr%3Eo Opportunity to develop your career in the world's leading IT Research and Advisory Company which is facing an incredible growth with expectations to double the organization by 2019.%3Cbr%3Eo Performance based bonus structure for meeting and exceeding annual goals.%3Cbr%3Eo Company benefits such as: Health Insurance, 401K with company match, Tuition Reimbursement, Wellness Rewards,%3Cbr _moz_editor_bogus_node=%22TRUE%22%3E%0A%3Cdiv%3E%3Cbr%3EGartner:%3Cbr%3E%3Cbr%3EGartner is the world%27s leading information technology research and advisory company, providing Clients with cutting-edge advice and thought leadership across the full spectrum of IT for more than 30 years. 70%25%20of the Fortune 1000 and 76%of the Global 500 support their key technology decisions with Gartner advice. %3Cbr%3E%3Cbr%3EPlease visit our website to learn more: www.gartner.com%3Cbr%3E%3Cbr%3E%3C/div%3E

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